PRIVACY POLICY

-Effective Date: January 1, 2025
Last Updated: May 29, 2026

Ace Natural, Inc. (“Ace Natural,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit forms, apply for an account, place orders, communicate with our team, or otherwise interact with our services.

  1. Information We Collect
    We may collect information including, but not limited to:
    • Name
    • Company name
    • Email address
    • Phone number
    • Billing and shipping addresses
    • Customer account information
    • Order history
    • Payment-related information
    • Information submitted through website forms
    • Communications with our team
  2. How We Use Information
    We may use the information we collect to:
    • Process and fulfill orders
    • Create and manage customer accounts
    • Provide customer service and support
    • Respond to inquiries
    • Improve our website, products, and services
    • Send transactional communications
    • Send marketing communications when consent has been provided
    • Comply with legal obligations
  3. Email Communications
    If you subscribe to receive communications from Ace Natural, we may send:
    • Product announcements
    • Company news
    • Promotional offers
    • Educational content
    • Industry updates
    You may unsubscribe at any time using the unsubscribe link included in our emails.
  4. SMS Communications
    If you opt in to receive SMS messages from Ace Natural, you may receive messages related to:
    • Account updates
    • Order notifications
    • Delivery communications
    • Promotional offers
    • Product announcements
    • Company updates
    Message frequency may vary.
    Message and data rates may apply.
    Reply STOP to opt out at any time.
    Reply HELP for assistance.
  5. Sharing of Information
    Ace Natural does not sell, rent, or trade personal information to third parties.
    We may share information with trusted service providers who assist us in operating our business, processing transactions, delivering communications, or providing customer support.
    SMS consent is not shared with third parties, affiliates, or non-affiliates for marketing purposes.
    All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text messaging services.
  6. Cookies and Analytics
    Our website may use cookies, analytics tools, and similar technologies to improve functionality, analyze website usage, and enhance the user experience.
    Users may adjust browser settings to manage cookie preferences.
  7. Data Security
    We implement reasonable administrative, technical, and physical safeguards designed to protect the information we collect.
    While no method of transmission or storage is completely secure, we take commercially reasonable measures to safeguard personal information.
  8. Third-Party Websites
    Our website may contain links to third-party websites. Ace Natural is not responsible for the privacy practices or content of those websites.
  9. Changes to This Policy
    We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with an updated revision date.
  10. Contact Information
    Ace Natural, Inc.
    Website: www.acenatural.com
    Email: info@acenatural.com
    Phone: 718-784-6000

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